Frequently Asked Questions

  • All our pieces are made from high-quality stainless steel and finished with 18K gold, rose gold, or silver plating. Bonus: they’re hypoallergenic, water-resistant, and tarnish-free — made to last through it all.

  • Yes! Most of our pieces are water-resistant and safe to wear in the shower or at the beach. But if you want them to live forever, we recommend drying them off post-swim or shower — just like you would your favourite bikini.

  • Totally. We use hypoallergenic stainless steel, which is gentle on most skin types (even sensitive ones). No green marks, no drama.

  • Yep, we ship worldwide 🌍
    Shipping rates and delivery times will pop up at checkout depending on where you’re based.

  • We usually dispatch within 1–2 business days. Delivery timelines vary by location, but you'll get all the tracking deets once your order ships. Sit tight — your sparkle is on the way!

  • All our pieces come in aesthetic-ready packaging (yes, it's totally IG-worthy). If you're gifting, just let us know at checkout and we’ll add a little extra magic.

  • Absolutely. Our designs are made for daily wear — from coffee runs to nights out. Layer it up, dress it down, live in it.

  • Due to hygiene reasons and the nature of our products, we do not accept returns or exchanges. All ORAAYA pieces are considered final sale once purchased.

    We take great care in the quality of our jewellery and packaging, but if there’s an issue with your order (like damage or the wrong item received), please reach out to us within 3 days of delivery — we’ll do our best to make it right. 💛